I called the airline to buy A a ticket for our flight to CO in June. The woman who got me was brand spanking new and was extremely well-intentioned but completely incapable of getting me a ticket for A. Having done this a couple times now, I know the process:
- They have to create a completely new reservation for A since adding to ours results in change fees.
- They have to put in some overrides on whatever the current pricing is to buy another seat with the discount code we bought our ticket under.
- They have to mark this seat as "infant" and put it through some algorithm to come up with a price that's 50% less than the adult ticket.
- They have to apply his frequent flier number.
- They have to apply taxes and fees, which makes the price closer to 25% off the adult ticket.
- They have to add a note to his reservation that says "Infant traveling with parents."
- They have to seat him with us.
- They have to cross-reference our reservation with his reservation just in case the seating changes for some reason and someone tries to seat an infant away from his parents.
- They have to take the $15 phone ticketing fee off since they don't allow infant seats to be purchased through the website.
This will probably be his last flight as an infant. Sigh.
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